常见问答

As the buyer, you will be responsible for any import taxes and charges imposed by your country.

Yes, we ship worldwide but except for the countries as in below:

PO Box, APO/FPO, Brazil, France, India, Mexico, Monako, Portugal, Russia, Tajikistan, Ukraine, Vietnam

No. We cover the shipping fees on our end.

We proceed to the shipping within 5 business days upon confirmation of payment.

After all of the purchased items has been shipped out, you will receive the notification of tracking that can be used to watch your item as it makes its way to you.

All of the shipments will be fully insured against loss, theft and damage during its transit in order to ensure that your investment is safe and fully protected.

We shoulder the shipping insurance fee.

We will accept returns if in case that the item is proved to be inauthentic, or if there is any differences from the item page description within three calendar days of the arrival of goods.

All of our items are evaluated and inspected by our expert staffs.
In addition, our company is a member of AACD which stands for "Association Against Counterfeit Product Distribution"
In the unlikely event that the item happens to be inauthentic, we will accept a return and make a full refund to you.

We accept various payment methods, which you can choose from on the checkout page.

We accept multiple currencies, which you can select from the panel at the top of the home page.

We accept cancellation requests before your order is shipped out. If you request a cancellation after your order has been shipped out, please contact at sale@g-rare.co.jp with your order number.

We ship the goods via EMS, DHL or Fedex. 

We do not accept any requests of courier company.

All the packages will be declared as merchandise at full purchased price.

We are unable to mark a package as a gift or declare a lower value in any circumstances.

In order to proceed with your order smoothly, any changes to an order cannot be accommodated once an order has been placed.