Shopping FAQs

Kindy note that import taxes and charges has to be borned by the buyers.
Please ask your country's customs office to determine what these additional costs are before making a purchase.

We, unfortunately, are unable to mark a package as a gift or declare a lower value in any circumstances.
All the packages will be declared as merchandise at full purchased price on our end.

Yes, we ship worldwide but except for the countries as in below:

PO Box, APO/FPO, Afghanistan, Africa, Albania, American Samoa, Andorra, Armenia, Azerbaijan Republic, Bahrain, Bangladesh, Belarus, Bermuda, Bhutan, Bosnia and Herzegovina, Bulgaria, Central America and Caribbean, China, Cook Islands, Cyprus, Estonia, Fiji, France, French Polynesia, Gibraltar, Greece, Guam, Guernsey, Iceland, India, Indonesia, Iraq, Israel, Japan, Jersey, Jordan, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Macedonia, Maldives, Malta, Marshall Islands, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Nauru, Nepal, New Caledonia, Niue, Oman, Pakistan, Palau, Papua New Guinea, Republic of Croatia, Romania, Russian Federation, Saint Pierre and Miquelon, San Marino, Serbia, Slovakia, Slovenia, Solomon Islands, South America, Sri Lanka, Svalbard and Jan Mayen, Tajikistan, Tonga, Turkmenistan, Tuvalu, US Protectorates, Ukraine, Uzbekistan, Vanuatu, Vatican City State, Vietnam, Wallis and Futuna, Western Samoa, Yemen
For more information please refer to Shipping Policy.

Do be assured that we cover the shipping fees on our end.

We normally proceed to the shipping within 3 to 5 (three to five) business days upon confirmation of payment.

After all of the purchased items has been shipped out, you will receive the notification of tracking that can be used to watch your item as it makes its way to you.

Yes, all of the shipments will be fully insured against loss, theft and damage during its transit in order to ensure that your investment is safe and fully protected.
Please be assured that we shoulder the shipping insurance fees too.

We will accept returns if in case that the item is proved to be inauthentic, or if there is any differences from the item page description.
For more information you may refer to Refund Policy.

We guarantee that all of our items are evaluated and inspected by our expert staff.
In addition, our company is a member of AACD which stands for "Association Against Counterfeit Product Distribution"
In the unlikely event that the item happens to be inauthentic, we will accept a return and make a full refund to you.

We accept payment via Credit Card, Bank Transfer and PayPal.